General & Special Tours Sales Conditions
Hedonist Motorcycle Tours, Travel Agency, is a registered trademark of
YCY Sarl | RCS Albi 793 115 916 | 27, chemin des rives - 81800 COUFFOULEUX- France Tourism Licence: IM081130004 | Financial Guarantee: CEMP | Professional Insurance: Hiscox Europe www.hedonistmotorcycletours.com - contact@hedonistmotorcycletours.com

General Sales conditions

French Tourism Code: tour and holiday sales

Article R211-3

Modified by decree No. 2009-1650 of 23rd December 2009 - art. 1.
Subject to the exclusions set out in the third and fourth paragraphs of article L. 211-7, any offer or sale of tour or holiday services are dependent on the handing over of the appropriate documents in accordance with the rules set out in the present section.
In the event of the sale of air transport tickets or transport tickets on scheduled services which are not accompanied by services associated with this transport, the seller shall present the buyer with one or more passenger tickets for the whole of the journey, issued by the transporter or under its responsibility. In the event of transport on-request, the name and address of the transporter, on behalf of whom the tickets are issued, must be stated.
Separate invoicing of the various items of the same tourism package does not relieve the seller of his obligations as stated herein.

Article R211-3-1

Created by decree No. 2009-1650 of 23rd December 2009 - art. 1.
Any pre-contractual exchange of information or provision of contractual terms and conditions shall be put in writing. This can be done electronically subject to the terms and conditions set out in articles 1369-1 to 1369-11 of the French Civil Code.
The name or company name and address of the seller as well as his registration details with the register set out in article L. 141-3 or, failing this, the name, address and registration details of the federation or union set out in the second paragraph of article R. 211-2 should be specified.

Article R211-4

Created by decree No. 2009-1650 of 23rd December 2009 - art. 1..
Prior to coming to an agreement, the seller must communicate information to the customer about the prices, dates, and other key elements of the tour or holiday services provided such as:
1° The destination, the means, the characteristics and the categories of transport used;
2° The type of accommodation, its location, level of comfort and main characteristics, its certification and ranking in relation to the regulations or common practices of the host country;
3° The catering services on offer;
4° A description of the itinerary for tours;
5° The administrative and medical procedures to be carried out by nationals or citizens of another state of the European Union or a State which is part of the European Economic Area agreement in the event, in particular, of crossing borders, as well as the corresponding deadlines;
6° The visits, outings and other services included in the package or available for a supplement;
7° The minimum or maximum size of a group required for the tour or holiday to be organised and if the organisation of the tour or holiday is dependent on a minimum number of participants, the deadline for informing customers if the tour or holiday is cancelled; this deadline cannot be less than twenty one days before departure;
8° The amount or the percentage of the price to be paid as a deposit upon signing the contract as well as the payment schedule for the balance due;
9° The terms for reviewing prices as stipulated by the contract according to article R. 211-8;
10° The contractual terms for cancellation;
11° The cancellation terms as set out in articles R. 211-9, R. 211-10 and R. 211-11;
12° Information about taking out an optional insurance policy covering certain cases of cancellation or an assistance policy covering certain specific risks, particularly repatriation expenses in the event of accident or illness;
13° If the contract includes air transport services, information, for each part of the journey, as set out in articles R. 211-15 to R. 211-18.

Article R211-5

Modified by decree No. 2009-1650 of 23rd December 2009 - art. 1.

Any prior information communicated to the customer is binding for the seller, unless the seller has stated in the said inform ation that he formally reserves the right to modify certain parts thereof. In this case, the seller must clearly indicate which elements may be modified and to what extent. In any case, any changes made to the initial information must be communicated to the customer before signing the contract.

Article R211-6

Modified by decree No. 2009-1650 of 23rd December 2009 - art. 1.
The contract agreed between the seller and the buyer must be written, drawn up in two examples, of which one copy is given to the buyer, and signed by both parties. If the contract is agreed electronically, articles 1369-1 to 1369-11of the French Civil Code apply. The contract must contain the following clauses:

1° The name and address of the seller, of his guarantor and his insurer as well as the name and address of the organising body;
2° The travel destination(s) and, in the event of a split holiday, the dates of the different periods;
3° The means, characteristics and categories of transport used, the departure and return dates and locations;
4° The type of accommodation, its location, its level of comfort and main characteristics and its ranking in relation to the regulations or common practices of the host country; 5° The catering services on offer;

6° A description of the itinerary for tours;
7° The visits, outings and other services included in the total price of the tour or holiday;
8° The total price of the services invoiced as well as information about any possible modification to this invoice in accordance with the clauses of article R. 211-8;
9° Information, if application, of any fees or taxes pertaining to certain services such as airport landing fees or port docking fees, boarding taxes or tourist taxes if these are not included in the price of the service(s) provided;
10° The payment schedule and details; the final payment made by the buyer may not be less than 30% of the price of the tour or holiday and must be made when the tour or holiday documents are handed over to the buyer;
11° Any special terms or conditions requested by the buyer and accepted by the seller;
12° The details of how the buyer can make a claim in the event of the seller not fulfilling or partially fulfilling the contract, which must be sent as quickly as possible, by any means offering an acknowledgement of receipt by the seller and, where applicable, indicated in writing.
13° The deadline for informing the buyer in the event of the seller cancelling the tour or holiday if the tour or holiday is dependent on a minimum number of participants in accordance with the clauses of item 7 of the article R. 211-4;
14° The contractual terms for cancellation;
15° The cancellation terms as set out in articles R. 211-9, R. 211-10 and R. 211-11;
16° The details of the risks covered and the level of cover offered by the insurance policy covering the consequences of the seller's professional liability insurance;
17° Information about the insurance policy covering the consequences of certain cases of cancellation taken out by the buyer (policy number, name of insurer) as well as information relating to the assistance policy covering certain specific risks, particularly repatriation expenses in the event of an accident or illness; in such cases, the seller must give the buyer a document specifying at least the risks covered and those excluded;
18° The deadline for informing the seller in the event of the buyer cancelling the contract;
19° The undertaking to provide the buyer, at least ten days prior to the planned departure date, with the following information:
a) The name, address and telephone number of the seller's local representative or, failing that, the names, addresses and telephone numbers of local bodies likely to be able to assist the customer in the event of a problem or, failing that, a telephone number which may be used to contact the seller in an emergency;
b) For tours and holidays abroad with minors, a telephone number and address which may be used to contact the child or the person in charge of the holiday on site directly;
20° The clause for the termination and reimbursement without penalties of the amount paid by the buyer in the event of failure to adhere to the information obligations set out in item 13 of article R. 211-4;
21° The undertaking to providing the buyer in due course before the beginning of the tour or holiday with the departure and arrival times.

Article R211-7

Modified by decree No. 2009-1650 of 23rd December 2009 - art. 1.
The buyer may transfer his contract to an assignee who fulfils the same conditions, allowing the assignee to complete the tour or holiday, as long as the tour or holiday has not yet begun.

Hedonist Motorcycle Tours | +33 (0) 6 63 79 67 13 | Travel Agency Licence IM081130004 | contact@hedonistmotorcycletours.com YCY Sarl - RCS Albi 793115916 | France - 81800 Couffouleux | VAT n° FR3479311591600017

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Unless there is a more favourable provision for the assignor, the latter must inform the seller of his decision by any means offering an acknowledgement of receipt no later than seven days before the beginning of the tour. For cruises, a deadline of fifteen days is applicable. This transfer is not in any way subject to previous authorisation by the seller.

Article R211-8

Modified by decree No. 2009-1650 of 23rd December 2009 - art. 1.
If the contract contains a formal possibility for revising the price, subject to the provisions of article L. 211-12, it must refer to the precise calculation details, both for increases and decreases, price variations and in particular, the amount of the pertaining taxes and transport expenses, the currency (or currencies) which may have an impact on the price of the tour or holiday, the part of the price to which the variation applies, the exchange rate of the currency (or currencies) used as a reference when calculating the price which appears on the contract.

Article R211-9

Modified by decree No. 2009-1650 of 23rd December 2009 - art. 1.
If, before the buyer departs, the seller is forced to modify one of the key elements of the contract such as a significant increase in the price, and if the seller disregards the obligation to provide information about this as set out in item 13 of article R. 211-4, the buyer may, without prejudice to compensation claims for any damages suffered, and after having been informed by the seller by any means offering an acknowledgement of receipt:
- either terminate the contract and obtain an immediate refund for any amounts paid without penalty;
- or accept the modification or the substitute tour offered by the seller; a supplementary clause to the contract specifying the changes made should therefore be signed by both parties; any reduction in price should be deducted from any amounts which remain payable by the buyer and, if the total of the sums already paid by the latter is greater than the price of the modified service, the excess amount must be returned to the buyer before the date of departure.

Article R211-10

Modified by decree No. 2009-1650 of 23rd December 2009 - art. 1.
In the event covered by article L. 211-14, when, before the buyer's departure the seller cancels the tour or the holiday, the latter must inform the buyer by any means offering an acknowledgement of receipt; the buyer, without prejudice to compensation claims for any damages suffered, shall obtain from the seller an immediate refund for the amounts paid without penalty; in this case the buyer shall receive compensation which is at least equal to the penalty which the latter would have been required to pay in the event of cancelling the contract on this date.
The clauses of this article do not prevent, in any way, coming to an amicable agreement regarding an offer accepted by the buyer of a substitute tour or holiday offered by the seller.

Article R211-11

If, once the buyer has departed, the seller is unable to provide a predominant part of the services set out in the contract representing a significant percentage of the price paid by the buyer, the seller must immediately carry out the following, without prejudice to compensation claims for any damages suffered:
- either offer replacement services for those planned, bearing any additional cost and, if the services accepted by the buyer are lower quality, the seller must refund the difference in price upon return;

- or, if the seller cannot offer a replacement service, or if the service is refused by the buyer for valid reasons, provide the buyer with transport tickets for a return journey in equivalent conditions to the place of departure or to another place agreed by both parties, without any additional costs.
The clauses of this article are applicable in the event of failure to adhere to the obligation set out in item 13 of article R. 211-4.

The present Tourism Code was initially drawn up in French. In the event of an inconsistency between the French and English versions of this text, the French version of this text shall prevail.

Special Sales conditions

I - Registration and payment of the services

The registration for a stay is approved upon receiving the signed REGISTRATION FORM, the Special Sales Conditions, as well as the DEPOSIT of 45% of the total price.
These documents can be sent to us by email.
Upon receipt, HEDONIST MOTORCYCLE TOURS will send a registration confirmation. The total balance is due 60 days before departure.
If the balance is not paid by then, the registration for the stay will be canceled and the customer will pay a cancellation fee described in the section "IV - Cancellation by the customer." The different payments will be made by bank transfer to the professional YCY sarl account bellow.

Bank references : Caisse d'Epargne Midi-Pyrénées
Banque Agence n° compte clé 13135 80 8002290236 46

IBAN: FR7613135000800800229023646 BIC: CEPAFRPP313

II – Administrative formalities

The participant must provide:
-a copy of valid driving license
-a copy of valid ID (identity card, passport) -the completed and signed travel contract

if personal vehicle: Vehicle registration book and Insurance certificate of the vehicles which the participated will use.

It is the customer's responsibility to fulfill all obligations and formalities related to the country in which the stay takes place in order to be in good standing with the authorities.

III- Price

The prices for the HEDONIST MOTORCYCLE TOURS trips are in Euros and per person. They do not include the guarantee for the bikes or equipment if the option is selected. Unspecified services in "the price includes" are excluded as "extras", gratuities, meals not included, minibar, ...

IV- cancellation by the customer

In case of cancellation, the customer must inform HEDONIST MOTORCYCLE TOURS by written which will involve the following cancellation charges. 20 % of the total stay: more than 90 days before departure
45 % of the total stay: 90-60 days before departure
75 % of the total stay: 60-30 days before departure

100 % of the total stay: less than 30 days before departure
Booking fee of 100 € for any cancellation.
Any interrupted stay, if any chosen service is not used or if any modification of the program has to be made because of the customer, there will be no refund and will release HEDONIST MOTORCYCLE TOURS from all responsibility. This also applies if the participant does not show at the agreed schedules and places of departure.

V - Modification by the customer and contract transfer

The stay can be given to another person who will have to fulfill the same requirements, namely to complete and signe the travel contract. If a fee is charged by vendors for this assignment, it will be billed by HEDONIST MOTORCYCLE TOURS.
All changes subsequent to the client registration before departure, subject to feasibility, will be charged 80 euros.

VI - Cancellation by HEDONIST MOTORCYCLE TOURS

HEDONIST MOTORCYCLE TOURS reserves the right to cancel a stay latest 45 days before departure. This due to unforeseen circumstances.
A different date of departure will be offered. If the customer cannot accept the change, the total amount will be refunded, any other compensation is excluded. HEDONIST MOTORCYCLE TOURS reserves the right to change the circuit or departure dates if this is imposed.

VII - Customer Engagement

The pilot engaged himself to:
- Have a good motorcycle driving experience and be able to practice this activity over prolonged periods - Be able to ride several days running with deteriorated weather conditions
- Be at least 23 years old and have a driving license for at least two years to drive one of our motorcycles - Be healthy and not have medical-cons to the practice of the motorcycle
- Report any special diet
- Be in procession of driving license
- Comply with all national traffic rules
- Comply with instructions issued during briefings
- Have “public liability “insurance
- Wear proper equipment for motorcycling
- Not be under the influence of alcohol or drugs when driving.

The pilot is solely responsible for fines, tickets, statements against him as well as for the costs of any damage caused by him.

The passenger engaged himself to:
- Be able to ride several days running with deteriorated weather conditions - Be healthy and not have medical-cons to the practice of the motorcycle
- Report any special diet
- Comply with all national traffic rules
- Comply with instructions issued during briefings
- Have “public liability “insurance
- Wear proper equipment for motorcycling
- Not be under the influence of alcohol or drugs when driving.

VIII - Responsibility

HEDONIST MOTORCYCLE TOURS is a travel agency registered by the French authorities. Its responsibility is limited to organizing trips and booking with suppliers. HEDONIST MOTORCYCLE TOURS is not responsible for the eventual actions of its contractors and potential losses charged to customers. If this entails expenses, they will be the customer’s.
In the event of unforeseen changes, trip modifications, contractors, dates and times will be set up.

The client must follow the advice and instructions broadcast by HEDONIST MOTORCYCLE TOURS.
In no case HEDONIST MOTORCYCLE TOURS can be held responsible for in major forces circumstances and do not bear the costs and expenses incurred by this.

HEDONIST MOTORCYCLE TOURS will not be responsible for non-payment of extras from participants, damage or deterioration that they could cause during the trip nor statements allocated to participants. All of these costs be their own responsibility.

In no case HEDONIST MOTORCYCLE TOURS can be liable for accidents or traffic incidents due to external factors (weather incidents, bad road conditions, poor vehicle control, stray, natural disaster, ...)
The participant is fully responsible for his safety and that of his family accompanying him.
Local rules and laws must be respected. In case of violation, it will be solely responsible (no helmet, use or possession of drugs, exceeding the legal alcohol limit, ...). The participant agrees to respect speed limits and safety rules in force in the country.

The control of their personal or rented vehicle is required and must be able to drive for an extended period.
If the personal bike is damaged or broken, HEDONIST MOTORCYCLE TOURS is not required to replace the bike or refund the stay period lost as a result of the damage.

IX - Accommodation

HEDONIST MOTORCYCLE TOURS is committed to work with the best local partners in the specified hotel categories, however, if unable to provide accommodation in the indicated category, downgrading and compensation will be proposed to the participants.

X - Motorcycle Rental

Customers are invited to express their preferences during registration. Everything that can be done will be in place to match the demand; however, the final attribution is performed based on availability. Therefore, the customer agrees to receive a motorcycle from equivalent range. If there is a downgrading, reimbursement of the difference related to the lower range will be made. Pictures on HEDONIST MOTORCYCLE TOURS documents are not contractual.
The customer agrees to comply with instructions and tips recommended. The customer is responsible for the vehicle that has been entrusted to him and will pay the excess if damage. If damage is not reported or hidden, HEDONIST MOTORCYCLE TOURS reserves the right to send a repair bill even several weeks after the stay. The verification of the motorcycle may be made posteriorly to the return.

If the rented motorcycle is damaged or broken, HEDONIST MOTORCYCLE TOURS is not required to replace the bike or refund the stay period lost as a result of the damage, but will make every effort so that the participants can complete his stay in the best conditions.

XI - Complaints

HEDONIST MOTORCYCLE TOURS opt for a friendly approach to deal with any disagreement.
All claims must be made by registered mail within 15 days after the end of the stay. After this time, no claim will be take in consideration.
In case of dispute the courts of the jurisdiction in which the head office of HEDONIST MOTORCYCLE TOURS is located will have exclusive jurisdiction. HEDONIST MOTORCYCLE TOURS has taken out a PROFESSIONAL LIABILITY INSURANCE policy with HISCOX Europe.
HEDONIST MOTORCYCLE TOURS has a FINANCIAL GUARANTEE from the CAISSE D'EPARGNE Midi-Pyrénées in Toulouse.

XII - Insurance

The eventual repatriation of the personal vehicle will be in charge of the participant’s insurance.
Cancellation: refund of the due amounts according to the terms and conditions of the trip described in the "IV - Cancellation by the client" (excluding booking fee).

XIII - Various

The steps may be changed for the requirements and climatic patterns.
During the stay, photos and videos may be taken by HEDONIST MOTORCYCLE TOURS in order to be used for communication (website, brochures, flyers, ...)